Enhancing Employees’ Digital Experience Through Internal Platform

Ervinta, Thimotius Terry Very and Prihanto, Johny Natu and Sudiyono, Kristianus Ade (2020) Enhancing Employees’ Digital Experience Through Internal Platform. In: Proceedings of the First International Conference of Economics, Business & Entrepreneurship, ICEBE 2020, 1 October 2020, Tangerang.

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Abstract

Kompas Gramedia (KG) employees increases every year and currently transforming towards digital. Technology utilization is important to improve employee digital experience in order to increases employee performance, one of them by using an internal platform, MyKG. Digital transformation which is conducted related to some features in MyKG, such as integration of KG digital products, onboarding, and the use of QR codes. Digital transformation project (DTP) using a conceptual model of digital maturity models TM Forum & Deloitte. DTP measure the digital maturity of current and future conditions and analyze the business capability. Interviews with stakeholders were conducted to measure current and future condition. The study recommend to developed some features in MyKG to enhance employees’ digital experience. Digital roadmap was created to assist companies in carrying out digital transformation. The outcomes of this research can be used by other company who want enhance employees’ digital experience through their internal platform.

Item Type: Conference or Workshop Item (Paper)
Subjects: 600 Technology (Applied Sciences) > 650 Management and Public Relations > 658 General management (Risk Management, Profit and Loss, Logistics) > 658.3 Personnel, Staff, Employee, Human Resource Management, Training
Divisions: Faculty of Business > Master of Technology Management
Depositing User: Administrator UMN Library
Date Deposited: 14 Dec 2021 03:15
Last Modified: 18 Apr 2023 07:16
URI: https://kc.umn.ac.id/id/eprint/19596

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