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Items where Subject is "H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > HD59-59.9 Marketing and Publicity > HD59.7 Customer Relationship Management"

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Number of items at this level: 72.

A

Abigail, Giselle Ivana (2018) Perancangan Desain Aplikasi Mobile Club Sehat Sebagai Bentuk Customer Relationship Management. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Amira, Amira (2014) Evaluasi penggunaan elemen-elemen customer relationship management pada program bahasa indonesia untuk penutur asing (bipa) yang diadakan oleh continous learning department universitas multimedia nusantara. Internship thesis, Universitas Multimedia Nusantara.

Andini, Tiara (2018) Pengaruh Kualitas Layanan Terhadap Loyalitas Merek Ojek Online Grab. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Angel, Angel (2018) Pengaruh Kualitas Layanan Terhadap Niat Beli Konsumen Pada Alfamart Di Jakarta. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

B

Bastiano, Joshua (2016) Aktivitas customer relationship management dalam departemen strategic planning sinar mas land. Internship thesis, Universitas Multimedia Nusantara.

Batara, Junyko (2016) Stategi cutomer relationship management fx sudirman dalam membangun loyalitas pelanggan (studi kasus member x card). Bachelor Thesis thesis, Unversitas Multimedia Nusantara.

Batara, Junyko (2016) Strategy customer relationship management dalam mempertahankan pelanggan di mall fx sudirman. Internship thesis, Universitas Multimedia Nusantara.

Budiman, Oktavianus Mario (2018) Pengaruh Customer Satisfaction Terhadap Customer Loyalty Fabelio.Com. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

C

Celia, Apri (2015) Pengaruh aktivitas customer relations terhadap loyalitas pelanggan hotel grand zuri bsd city. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Chaerunnisa, Chynthia (2015) Analisis dan perancangan sistem informasi aplikasi crm sales otomotif pada pt abc. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Chandra, Secilia (2018) Strategi Customer Relationship Management (CRM) Gramedia Store Dalam Menjaga Loyalitas Pelanggan Melalui Membership Card. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Chuardy, Adi Surya (2017) Strategi Komunikasi Corporate Social Responsibility Pt Bank Victoria International Tbk Untuk Meningkatkan Citra (Studi Kasus Pada Yayasan Elsafan). Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Chyntia, Raden Sarah (2017) Analisis Strategi Media Sosial Elevenia Dalam Upaya Social Customer Relationship Management. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Coandadiputra, Stephen (2018) analisis pengaruh convenience, transaction process, system quality, content reliability, dan customer service terhadap customer satisfaction serta implikasinya terhadap customer complaint dan repurchase intenton telaah pada konsumen mobile application shopee. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Colin, Malvin (2016) Pengaruh brand image and perceived quality terhadap customer satisfaction produk all new toyota fortuner di komunitas id42ner (toyota fortuner club of Indonedia). Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Cungwanara, Wendy (2015) Pengembangan Modul Customer Relationship Management, Attachment List Page, Dan Query Mailers Log Parser Pada PT Jurnal Consulting Indonesia. Internship thesis, Universtias Multimedia Nusantara.

D

Daniel, Daniel (2014) Pengaruh in store logistics performance terhadap customer loyalty melalui store image dan customer satisfaction (studi pada hypermart gading serpong). Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Danny, Febryan Krisnan (2015) Peran relationship marketing dalam mempertahankan konsumen pada pt isla travel. Internship thesis, Universitas Multimedia Nusantara.

Darmawan, Eric (2016) Analisis pengaruh convenience, transaction process, system quality, dan content reliability terhadap customer satisfaction serta implikasinya terhadap customer complaint dan repurchase intenton (suatu studi pada konsumen mobile application lazada). Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Dinata, Antony (2016) Strategi konten media sosial lazada untuk membangun costumer engagement kepada publiknya. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

E

Emmanuel Kodrata, Jonathan (2016) Manajemen kesan tenant relations dalam penanganan keluhan customer (studi fenomenologi di mall the breeze BSD city). Bachelor Thesis thesis, Universitas Multimedia Nusantara.

F

Febriany, Sherly (2016) Implementasi strategi customer relationship management hotel sheraton bandara divisi sales & marketing produk banquet dalam menjaga loyalitas pelanggan. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Fenny, Fenny (2018) Analisis strategi customer relationship management (crm) pt. Agung podomoro land, tbk. Dalam meningkatkan loyalitas pelanggan (studi kasus: kondominum grand madison). Bachelor Thesis thesis, Universitas Multimedia Nusantara.

G

Gunawan, Sonia (2017) Strategi CRM Blibli.Com Dalam Mempertahankan Loyalitas Pelanggan: Studi Kasus Pada Program Point Rewards. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

H

Hito, Rachel Lia Ade Putri (2018) Strategi Customer Relationship Management (Crm) Go-Jek Dalam Mempertahankan Loyalitas Pelanggan Melalui Program Go-Points. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

J

Jonathan, Rhesa (2013) Strategi customer relationship management dalam menjaga loyalitas pelanggan harris hotel & conventions kelapa gading tahun 2012. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

K

Karolin, Sindy (2018) Pengaruh Kredibilitas Merek Terhadap Loyalitas Pelanggan. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

L

Laudus, Timotius (2014) Implementasi social network sebagai alat optimalisasi social customer relationship management (studi kasus PT. Blueray Technology - Solvo.co.id periode Juni-Desember 2013). Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Lesmana, Wahyu Katana (2016) Strategi penggunaan social media dalam upaya membangun customer engagement (studi kasus: facebook fanpage xl rame dan akun twitter xl @xlcare). Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Liauganis, Marcella (2015) Pengaruh citra produk honda jazz terhadap loyalitas konsumen (survey terhadap pengguna honda jazz di service centre honda permata serpong periode bulan juli 2015). Bachelor Thesis thesis, Universitas Multimedia Nusantara.

M

Macawalang, Gabriella (2016) Implementasi strategi customer relationship management hotel sintesa peninsulan Manado produk banquet dalam mempertahankan loyalitas customer business to business. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Magura, Disca (2018) Aktivitas customer relationship management dalam meningkatkan loyalitas customer (studi kasus di pt alam sutera realty, tbk. - suvarna sutera). Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Maharani, Rahel (2017) Analisis Customer Retention Bayu Buana Travel Club Dalam Mempertahankan Loyalitas Pelanggan. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Marcella, Jesslyn (2013) Program crm tangcity mall dalam mempertahankan loyalitas pelanggan melalui program smart shopper card. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Mariska Runtu, Gaby (2016) Implementasi CSR PT.PP London Sumatra TBK, sebagai upaya perusahaan untuk mendapatkan penerimaan publik (studi kasus pada program “rumah pintar” lonsum wilayah Sumatera Selatan). Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Mega, Mega (2014) Kegiatan customer relationship management pt berkat rahmani int’l untuk meningkatkan customer retention. Internship thesis, Universitas Multimedia Nusantara.

Meilia, Meiti (2018) Pengaruh Pelaksanaan Program Customer Relationship Management (Crm) Tokopoints Terhadap Tingkat Loyalitas Pelanggan Tokopedia. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Mutak, Michelle Greysianti (2018) Efektivitas Implementasi Program Customer Relationship Management Terhadap Minat Beli Ulang Customer (Survei Implementasi Program Customer Relationship Management Melalui My Innisfree Reward Membership Card Oleh Innisfree Indonesia). Bachelor Thesis thesis, Universitas Multimedia Nusantara.

N

Natania, Jessica (2014) Strategi customer relationship management the body shop indonesia dalam membangun brand loyalty: studi kasus terhadap program membership love your body periode julidesember 2013. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Novita, Maya (2016) Analisis jalur program membership starbucks card terhadap brand satisfaction dan brand loyalty member starbucks card di Summarecon Mall Serpong. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Nugrohowati, Yuliana Ariyani (2013) Strategi customer relationship management (crm) hotel santika bsd: dalam mempertahankan kesetiaan pelanggan melalui program kgvc flazz sip. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

O

Octavianti, Helen (2013) Penerapan customer relationship management pt. cimb securities indonesia periode 1 juli – 31 agustus 2013. Internship thesis, Universitas Multimedia Nusantara.

Olivia, Febe (2015) Peran relationship marketing dalam menjaga loyalitas mitra kerja pt. digikidz. Internship thesis, Universitas Multimedia Nusantara.

Ongkowijoyo, Erwin Sasongko (2013) Implementasi kegiatan social crm divisi community development r-cubed digital branding agency. Internship thesis, Universitas Multimedia Nusantara.

P

Panjaitan, Christy Ayu Sarah (2014) Pengaruh satisfaction dan inertia terhadap customer loyalty dengan zot (zone of tolerance) dan alternative attractiveness sebagai moderated variable: telaah pada layanan pascabayar kartu halo telkomsel. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Permadi, Tiara (2013) Strategi customer relations dengan menggunakan social media twitter untuk membangun buzzword (Studi kasus pada ninotchka cafe kuartal III&IV Tahun 2012. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Philip, Philip (2014) Implementasi customer relationship management pada digikidz. Internship thesis, Universitas Multimedia Nusantara.

Prasetyo, Randy (2013) Program customer relationship management dalam meningkatkan loyalitas pelanggan (studi kasus : membercard century healthcare). Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Puspitasari, Bernadetta Novia Dwi (2017) faktor yang berpengaruh pada minat beli pelanggan: studi pada e-service quality #twitbuy indosat ooredoo. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Putri, Adinda Bunga Nirvana (2015) Peranan customer relation officer (CRO) dalam menjaga loyalitas customer nissan bumi serpong damai. Internship thesis, Universitas Multimedia Nusantara.

Putri, Santika Indri Eka (2015) Peran fungsi investor relations di pt pertamina (persero). Internship thesis, Universitas Multimedia Nusantara.

R

Rahmita, Soraya Windy (2013) Implementasi social customer relationship management PT XL Axiata TBK untuk meningkatkan public engagement (studi kasus twitter dan facebook). Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Rosanty, Catherina (2013) Aktivitas customer relationship management bank sinarmas alam sutera. Internship thesis, Universitas Multimedia Nusantara.

S

Sael, Catherina Lupita (2013) Aktivitas public relations pada departemen public relations and customer relationship management pt erajaya swasembada, tbk. Internship thesis, Universitas Multimedia Nusantara.

Santosa, Gideon Aprilio Putra (2014) Implementasi customer relationship management untuk mempertahankan pelanggan di mall teraskota. Internship thesis, Universitas Multimedia Nusantara.

Santosa, Gideon Aprilio Putra (2015) Implementasi strategi customer relationship management pt. ge operations indonesia healthcare dalam mengelola loyalitas pelanggan. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Selamat, Laurensia (2014) Implementasi customer relationship management pt bank central asia tbk (bca) dalam mempertahankan loyalitas nasabah pemegang kartu kredit bca berlogo bca card periode januari-juni 2013. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Siahaan, Gabriella Tera Meilani (2017) Implementasi Customer Relationship Management Kompas Gramedia Dalam Mempertahankan Loyalitas Pelanggan Melalui Program Kompas Gramedia Value Card. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Sukma, Dea Anidatil (2017) Analisis Social Customer Relationship Management Melalui Social Media Instagram Dalam Rangka Membangun Buzzword (Studi Kasus Kakolait (Chocolate & Coffee). Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Susanto, Angel Aprillia (2017) strategi social customer relationship management (crm) pada facebook bebelac. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

T

Tirtana, Maurin (2018) Strategi Customer Relationship Management No.27 Coffee Gading Serpong Dalam Mempertahankan Loyalitas Pelanggan. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Trisnadi, Rico (2017) Program Whizmate Sebagai Strategi Customer Relationships Management Hotel Swift Inn Aeropolis Tangerang Guna Mempertahankan Loyalitas Pelanggan. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

V

Verensia, Verensia (2018) Strategi Customer Relationship Management Pt.Gogobli Asia Teknologi Dalam Membangun Customer Loyalty. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Vionna, In Meilia Jim (2015) Aktivitas customer relationship management di mit solutions consultant. Internship thesis, Universitas Multimedia Nusantara.

W

Waskita, Fredericus Adi (2016) Aktivitas hubungan masyarakat di pt bank central asia tbk. Internship thesis, Universitas Multimedia Nusantara.

Widjaya, Gesella Eka (2013) Strategi customer relationship management hotel novotel lampung dalam meningkatkan loyalitas pelanggan (studi deskriptif: le club accorhotels novotel lampung). Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Wijaya, Daniel (2013) Aktivitas online customer relations di pt blueray technology. Internship thesis, Universitas Multimedia Nusantara.

Wijaya, Iin (2018) Strategi Crm Tupperware Indonesia Dalam Meningkatkan Loyalitas Pelanggan Melalui Program Member Card Tupperware: Studi Kasus Pada Business Leader Husnul Aurora. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Winaktu, Felicia Windsor (2018) Pengaruh Customer Satisfaction Terhadap Brand Image XL Axiata (Survei Terhadap Pengguna Xl Pada Cluster Kecamatan Di Kota Tangerang Selatan). Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Witama, Peter (2015) Implementasi customer relationship management dalam upaya mendapatkan loyalitas pelanggan (studi kasus pada direct access dari prime plaza hotels & resorts). Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Y

Yuan, Emerentiana (2013) Aktivitas departemen promotion and marketing di mall @ alam sutera. Internship thesis, Universitas Multimedia Nusantara.

Yuanita, Nia (2014) Strategi komunikasi pemasaran mall @ alam sutera dalam menarik tenant untuk bergabung. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

This list was generated on Wed Sep 18 16:45:15 2019 WIB.