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Exploring organizational readiness for ERP HRM implementation using the McKinsey 7S Framework

Faza, Ahmad (2025) Exploring organizational readiness for ERP HRM implementation using the McKinsey 7S Framework. AITI: Jurnal Teknologi Informasi, 22 (2). pp. 236-250. ISSN 1693-8348

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Abstract

This study explores the readiness of PT Halim Lestari Mandiri (PT HLM) for implementing an ERP HRM system, addressing challenges such as high costs and lengthy deployment times. Using the McKinsey 7S framework, a qualitative approach involving focus group discussions (FGDs) was employed to understand factors affecting organizational performance and effectiveness. Four HRM department employees, selected for their knowledge of ERP and understanding of business processes, contributed to data collection through moderated FGDs. Thematic analysis was employed to analyze the data. Results show that a successful ERP HRM implementation requires a comprehensive strategy, covering organizational structure, strategic planning, shared values, technological integration, leadership, communication, and skill development. PT HLM's readiness and adaptability, along with strategic employee development and shared values, create a strong foundation for successful implementation. Improved technological systems and inclusive leadership support accurate decision-making and efficient operations, while ongoing training ensures employees remain well-prepared. This research underscores the importance of an integrated, multifaceted approach to achieving ERP HRM success. It recommends policymakers develop policies that foster organizational readiness and ongoing skill development to adapt to technological advances. The study adds to existing knowledge by providing a detailed, module-specific readiness assessment and emphasizes the need for flexible structures and continuous training to ensure successful ERP HRM implementation.

Item Type: Article
Creators: Faza, Ahmad
Contributors:
Keywords: ERP HRM, Organizational Readiness, McKinsey 7S Framework
Subjects: 000 Computer Science, Information and General Works > 000 Computer Science, Knowledge and Systems > 004 Computer Science, Data Processing, Hardware > 004.2 Systems Analysis and Design, Information Architecture, Performance Evaluation
600 Technology (Applied Sciences) > 650 Management and Public Relations > 658 General management (Risk Management, Profit and Loss, Logistics) > 658.4 Executive Management > 658.4038 Information Management
Sustainable Development Goals: Goal 08. Promote sustained, inclusive and sustainable economic growth, full and productive employment and work for all
Goal 09. Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation
Divisions: Faculty of Engineering & Informatics > Information System
Date Deposited: 06 Oct 2026 09:39
URI: https://kc.umn.ac.id/id/eprint/49646

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