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Prastanto, Edward (2015) Pengaruh Kualitas Layanan, Kualitas Makanan, dan Harga/Nilai Terhadap Kepuasan Konsumen dan Niat Perilaku: Studi Kasus. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Widjaja, Adriel (2014) Pengaruh kualitas pelayanan terhadap kepuasan dan loyalitas konsumen pada yakitori joe. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

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