Items where Author is "Annisa, Annisa"

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Thesis

⭐ Annisa, Annisa (2016) Analisis pengaruh e-service quality terhadap e-trust dan e-satisfaction serta implikasinya pada e-loyalty dan positive e-wom; telaah pada konsumen wanita bobobobo.com. Bachelor Thesis, Universitas Multimedia Nusantara.

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