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Franssiska, Anjela (2020) Pengaruh Perceived Safety Perceived Price Perceived Convenience Perceived Accessibility terhadap Customer Loyaty PT. Express Transindo Utama TBK. Bachelor Thesis thesis, Universitas Multimedia Nusantara.
Franssiska, Anjela (2019) Peranan Edukasi Product Knowledge Kepada Dealer Terhadap Keputusan Pembelian Dealer Produk Daikin Airconditioning Indonesia. Internship thesis, Universitas Multimedia Nusantara.