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Jonathan, Rhesa (2013) Strategi customer relationship management dalam menjaga loyalitas pelanggan harris hotel & conventions kelapa gading tahun 2012. Bachelor Thesis thesis, Universitas Multimedia Nusantara.
Jonathan, Rhesa (2012) Kegiatan External Public Relations Harris Hotel & Conventions Kelapa Gading. Internship thesis, Universitas Multimedia Nusantara.