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Leonard, Willy (2015) Analisis pengaruh perceived quality, perceived value, brand image, perceived ease of use, dan implikasinya terhadap customer complaint, dan customer loyalty suatu studi pada konsumen internet axis. Bachelor Thesis thesis, Universitas Multimedia Nusantara.
Leonard, Willy (2014) Penerapan personal selling dan social media pada aktivitas pemasaran di umn training center khususnya program academic english universitas multimedia nusantara. Internship thesis, Universitas Multimedia Nusantara.