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Natania, Jessica (2014) Strategi customer relationship management the body shop indonesia dalam membangun brand loyalty: studi kasus terhadap program membership love your body periode julidesember 2013. Bachelor Thesis thesis, Universitas Multimedia Nusantara.
Natania, Jessica (2013) Praktik konsultasi public relations di pt fortune pramana rancang. Internship thesis, Universitas Multimedia Nusantara.