Items where Author is "Novani, Santi"
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Putriya, Anna Riana and Hermawan, Pri and Novani, Santi and Putro, Utomo Sarjono (2018) Peer-to-Peer Accomodation Service Process: A Framework of Service Blueprint. In: Proceedings of the 12th International Conference on Business and Management Research (ICBMR 2018).
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