Items where Author is "Panjaitan, Christy Ayu Sarah"

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Thesis

Panjaitan, Christy Ayu Sarah (2014) Pengaruh satisfaction dan inertia terhadap customer loyalty dengan zot (zone of tolerance) dan alternative attractiveness sebagai moderated variable: telaah pada layanan pascabayar kartu halo telkomsel. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Panjaitan, Christy Ayu Sarah (2013) Implementasi strategi relationship selling pt telekomunikasi indonesia dengan melihat peran industry analyst dalam memahami pelanggannya melalui idd, pembuatan ivca, dan maps. Internship thesis, Universitas Multimedia Nusantara.

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