Items where Author is "Panjaitan, Christy Ayu Sarah"

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Thesis

⭐ Panjaitan, Christy Ayu Sarah (2014) Pengaruh satisfaction dan inertia terhadap customer loyalty dengan zot (zone of tolerance) dan alternative attractiveness sebagai moderated variable: telaah pada layanan pascabayar kartu halo telkomsel. Bachelor Thesis, Universitas Multimedia Nusantara.

Technical Report

Panjaitan, Christy Ayu Sarah (2013) Implementasi strategi relationship selling pt telekomunikasi indonesia dengan melihat peran industry analyst dalam memahami pelanggannya melalui idd, pembuatan ivca, dan maps. Internship Report, Universitas Multimedia Nusantara.

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