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Riamisza, Geraldo Octavino Everest (2022) Strategi Social Media Marketing dalam Meningkatkan Customer Engagement Studi pada Akun Instagram Garuda Indonesia Cargo (@garuda.cargo). Bachelor Thesis thesis, Universitas Multimedia Nusantara.
Riamisza, Geraldo Octavino Everest (2021) Prosedur Penanganan Komplain Delay di Customer Service Garuda Indonesia PT Gapura Angkasa. Internship thesis, Universitas Multimedia Nusantara.