Items where Subject is "000 Computer Science, Information and General Works > 020 Library and Information Sciences > 021 Library relationships (with archives, information centers, etc.)"

Article

Erhan, Trihadi Pudiawan and Purnamaningsih, Purnamaningsih and Rizkalla, Nosica (2019) Brand’s Cool Dimension Effect on Customer Satisfaction and Its Implication to Visual E-WoM. Ultima Management : Jurnal Ilmu Manajemen, 6 (2). ISSN 2085-4587

Sutisna, Felix and Handra, Tessa (2020) Analisis Customer Loyalty Pada Toko Online. Jurnal British, 1 (1). ISSN 2776-2157

Wijaya, Taufan and Wardhana, Aditya Heru (2021) Digitalisasi Foto Jurnalistik Analog Harian Kompas. DeKaVe, 1 (1). ISSN 2685-6093

Conference or Workshop Item

Nauli, Veninchia Gardenia and Utomo, Prio and Sudiyono, Kristianus Ade (2023) Leveraging Digital Preservation Coalition Rapid Assessment Model on Digital Library Transformation: Conceptual Paper. In: Proceedings of the International Conference of Economics, Business, and Entrepreneur (ICEBE 2022).

Thesis

Amira, Amira (2014) Evaluasi penggunaan elemen-elemen customer relationship management pada program bahasa indonesia untuk penutur asing (bipa) yang diadakan oleh continous learning department universitas multimedia nusantara. Internship thesis, Universitas Multimedia Nusantara.

Anindita, Stella (2020) Implementasi Customer Relationship Management di PT ASTRA International Daihatsu Tbk dalam Mempertahankan Loyalitas Pelanggan. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Audy, Audy (2015) Rancang Bangun Modul Pengarsipan Data Aplikasi Anabatic CR-One PT Anabatic Technologies Tbk. Internship thesis, Universtias Multimedia Nusantara.

Ayu Ramdyni, Adnes (2020) Strategi Customer Relationship Management dalam Mempertahankan Loyalitas Pelanggan (Studi Kasus Kompas.id). Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Bastiano, Joshua (2016) Aktivitas customer relationship management dalam departemen strategic planning sinar mas land. Internship thesis, Universitas Multimedia Nusantara.

Batara, Junyko (2016) Stategi cutomer relationship management fx sudirman dalam membangun loyalitas pelanggan (studi kasus member x card). Bachelor Thesis thesis, Unversitas Multimedia Nusantara.

Batara, Junyko (2016) Strategy customer relationship management dalam mempertahankan pelanggan di mall fx sudirman. Internship thesis, Universitas Multimedia Nusantara.

Bungdiana, Carissa (2022) Pengaruh Customer Relationship Management Permainan Shopee Tanam terhadap Loyalitas Pelanggan (Survei pada Pelanggan Aplikasi Shopee di Jabodetabek). Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Chandra, Secilia (2018) Strategi Customer Relationship Management (CRM) Gramedia Store Dalam Menjaga Loyalitas Pelanggan Melalui Membership Card. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Chuardy, Adi Surya (2017) Strategi Komunikasi Corporate Social Responsibility Pt Bank Victoria International Tbk Untuk Meningkatkan Citra (Studi Kasus Pada Yayasan Elsafan). Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Cungwanara, Wendy (2015) Pengembangan Modul Customer Relationship Management, Attachment List Page, Dan Query Mailers Log Parser Pada PT Jurnal Consulting Indonesia. Internship thesis, Universtias Multimedia Nusantara.

Danny, Febryan Krisnan (2015) Peran relationship marketing dalam mempertahankan konsumen pada pt isla travel. Internship thesis, Universitas Multimedia Nusantara.

Fenny, Fenny (2018) Analisis strategi customer relationship management (crm) pt. Agung podomoro land, tbk. Dalam meningkatkan loyalitas pelanggan (studi kasus: kondominum grand madison). Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Fitriani, Fitriani (2021) Peran Mediasi Kepuasan Pelanggan Secara Keseluruhan pada Hubungan antara Frekuensi Penggunaan dan Kualitas yang Dirasakan dengan Niat Membeli Kembali. Sebuah Studi Kasus di Gramedia. Master Thesis thesis, Universitas Multimedia Nusantara.

Gabriele Rosary, Tessa (2021) Strategi Customer Relationship Management Batavia Rent dalam Membangun Loyalitas Pelanggan. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Ganang Agus Setiawan, Yosua (2020) Implementasi Customer Relationship Management di PT Renovasi Indonesia Satu. Internship thesis, Universitas Multimedia Nusantara.

Gunawan, Andrew Jason (2012) strategi customer relationship management (crm) pt. kia mobil indonesia dengan jejaring sosial facebook dalam membangun customer engagement. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Gunawan, Sonia (2017) Strategi CRM Blibli.Com Dalam Mempertahankan Loyalitas Pelanggan: Studi Kasus Pada Program Point Rewards. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Hito, Rachel Lia Ade Putri (2018) Strategi Customer Relationship Management (Crm) Go-Jek Dalam Mempertahankan Loyalitas Pelanggan Melalui Program Go-Points. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Jiddan, Fauzan (2023) Peran Document Control Center di PT Sanken Argadwija. MBKM thesis, Universitas Multimedia Nusantara.

Karolin, Sindy (2018) Pengaruh Kredibilitas Merek Terhadap Loyalitas Pelanggan. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Laudus, Timotius (2014) Implementasi social network sebagai alat optimalisasi social customer relationship management (studi kasus PT. Blueray Technology - Solvo.co.id periode Juni-Desember 2013). Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Leonard, Regina (2021) Pengaruh Program Customer Relationship Management (CRM) terhadap Loyalitas Pelanggan toko buku gramedia di Jakarta : Survei pada Pengguna Layanan membership My Value. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Lesmana, Wahyu Katana (2016) Strategi penggunaan social media dalam upaya membangun customer engagement (studi kasus: facebook fanpage xl rame dan akun twitter xl @xlcare). Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Macawalang, Gabriella (2016) Implementasi strategi customer relationship management hotel sintesa peninsulan Manado produk banquet dalam mempertahankan loyalitas customer business to business. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Magura, Disca (2018) Aktivitas customer relationship management dalam meningkatkan loyalitas customer (studi kasus di pt alam sutera realty, tbk. - suvarna sutera). Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Maharani, Rahel (2017) Analisis Customer Retention Bayu Buana Travel Club Dalam Mempertahankan Loyalitas Pelanggan. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Mega, Mega (2014) Kegiatan customer relationship management pt berkat rahmani int’l untuk meningkatkan customer retention. Internship thesis, Universitas Multimedia Nusantara.

Meilia, Meiti (2018) Pengaruh Pelaksanaan Program Customer Relationship Management (Crm) Tokopoints Terhadap Tingkat Loyalitas Pelanggan Tokopedia. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Mutak, Michelle Greysianti (2018) Efektivitas Implementasi Program Customer Relationship Management Terhadap Minat Beli Ulang Customer (Survei Implementasi Program Customer Relationship Management Melalui My Innisfree Reward Membership Card Oleh Innisfree Indonesia). Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Natania, Jessica (2014) Strategi customer relationship management the body shop indonesia dalam membangun brand loyalty: studi kasus terhadap program membership love your body periode julidesember 2013. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Nugrohowati, Yuliana Ariyani (2013) Strategi customer relationship management (crm) hotel santika bsd: dalam mempertahankan kesetiaan pelanggan melalui program kgvc flazz sip. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Octavianti, Helen (2013) Penerapan customer relationship management pt. cimb securities indonesia periode 1 juli – 31 agustus 2013. Internship thesis, Universitas Multimedia Nusantara.

Olivia, Febe (2015) Peran relationship marketing dalam menjaga loyalitas mitra kerja pt. digikidz. Internship thesis, Universitas Multimedia Nusantara.

Ongkowijoyo, Erwin Sasongko (2013) Implementasi kegiatan social crm divisi community development r-cubed digital branding agency. Internship thesis, Universitas Multimedia Nusantara.

Permadi, Tiara (2013) Strategi customer relations dengan menggunakan social media twitter untuk membangun buzzword (Studi kasus pada ninotchka cafe kuartal III&IV Tahun 2012. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Philip, Philip (2014) Implementasi customer relationship management pada digikidz. Internship thesis, Universitas Multimedia Nusantara.

Puspitasari, Bernadetta Novia Dwi (2017) faktor yang berpengaruh pada minat beli pelanggan: studi pada e-service quality #twitbuy indosat ooredoo. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Putri, Adinda Bunga Nirvana (2015) Peranan customer relation officer (CRO) dalam menjaga loyalitas customer nissan bumi serpong damai. Internship thesis, Universitas Multimedia Nusantara.

Putri, Santika Indri Eka (2015) Peran fungsi investor relations di pt pertamina (persero). Internship thesis, Universitas Multimedia Nusantara.

Rosanty, Catherina (2013) Aktivitas customer relationship management bank sinarmas alam sutera. Internship thesis, Universitas Multimedia Nusantara.

SEPTYHADI, HENDRU (2018) Aktivitas Media Relations di Swiss-Belhotel Mangga Besar. Internship thesis, Universitas Multimedia Nusantara.

Sael, Catherina Lupita (2013) Aktivitas public relations pada departemen public relations and customer relationship management pt erajaya swasembada, tbk. Internship thesis, Universitas Multimedia Nusantara.

Santosa, Gideon Aprilio Putra (2014) Implementasi customer relationship management untuk mempertahankan pelanggan di mall teraskota. Internship thesis, Universitas Multimedia Nusantara.

Santosa, Gideon Aprilio Putra (2015) Implementasi strategi customer relationship management pt. ge operations indonesia healthcare dalam mengelola loyalitas pelanggan. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Siahaan, Gabriella Tera Meilani (2017) Implementasi Customer Relationship Management Kompas Gramedia Dalam Mempertahankan Loyalitas Pelanggan Melalui Program Kompas Gramedia Value Card. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Sukma, Dea Anidatil (2017) Analisis Social Customer Relationship Management Melalui Social Media Instagram Dalam Rangka Membangun Buzzword (Studi Kasus Kakolait (Chocolate & Coffee). Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Susanto, Angel Aprillia (2017) strategi social customer relationship management (crm) pada facebook bebelac. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Tirtana, Maurin (2018) Strategi Customer Relationship Management No.27 Coffee Gading Serpong Dalam Mempertahankan Loyalitas Pelanggan. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Tri Anggraeni S.C.P, Kadek (2021) Perbedaan Engagement Rate Berdasarkan Tema Pesan pada Instagram Kedai Kopi Lokal di Indonesia. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Trisnadi, Rico (2017) Program Whizmate Sebagai Strategi Customer Relationships Management Hotel Swift Inn Aeropolis Tangerang Guna Mempertahankan Loyalitas Pelanggan. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Valianda, Sabila (2019) Pengaruh Customer Relationship Management terhadap Loyalitas Pelanggan Kedai Nusa Kopi (Survei pada Pelanggan kedai Nusa Kopi). Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Verensia, Verensia (2018) Strategi Customer Relationship Management Pt.Gogobli Asia Teknologi Dalam Membangun Customer Loyalty. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Vionna, In Meilia Jim (2015) Aktivitas customer relationship management di mit solutions consultant. Internship thesis, Universitas Multimedia Nusantara.

Waskita, Fredericus Adi (2016) Aktivitas hubungan masyarakat di pt bank central asia tbk. Internship thesis, Universitas Multimedia Nusantara.

Wijaya, Daniel (2013) Aktivitas online customer relations di pt blueray technology. Internship thesis, Universitas Multimedia Nusantara.

Wijaya, Iin (2018) Strategi Crm Tupperware Indonesia Dalam Meningkatkan Loyalitas Pelanggan Melalui Program Member Card Tupperware: Studi Kasus Pada Business Leader Husnul Aurora. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Winaktu, Felicia Windsor (2018) Pengaruh Customer Satisfaction Terhadap Brand Image XL Axiata (Survei Terhadap Pengguna Xl Pada Cluster Kecamatan Di Kota Tangerang Selatan). Bachelor Thesis thesis, Universitas Multimedia Nusantara.

Yuan, Emerentiana (2013) Aktivitas departemen promotion and marketing di mall @ alam sutera. Internship thesis, Universitas Multimedia Nusantara.

Yuanita, Nia (2014) Strategi komunikasi pemasaran mall @ alam sutera dalam menarik tenant untuk bergabung. Bachelor Thesis thesis, Universitas Multimedia Nusantara.