Front Office Department in Hotel Le Meridien Jakarta

Ratana, Angitha (2019) Front Office Department in Hotel Le Meridien Jakarta. Internship thesis, Universitas Multimedia Nusantara.

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Abstract

The purpose of this Industrial Placement is to practice the skills of writer within the front office of the Department. The Program lasted from July 2019 to January 2020 in Le Meridien Hotel Jakarta. Writer choose Le Meridien Hotel Jakarta because Le Meridien is a 5 star hotel, in the middle of city as a central business and near from public transport (trans Jakarta, MRT station, train station ) and near from the mall ( Plaza Senayan and Grand Indonesia ). This Program helps writer to practice what they have learned on campus and feel the practice in the real world of work. The writer makes this report in order to qualify those listed in the curriculum. Barriers that occur during the Industrial Placement, among others, facing complain from guests, the problem of different types of rooms and room status, and the number of files to be done [such as making a pre arrival, review guest comment from Marriot Global Source ( MGS )]. But all of them can be faced with communication and assistance from the staffs. This report contains all the information that the writer did during the industrial placement process.

Item Type:	Thesis (Internship)
Keywords:	Industrial Placement, Front Office Department, Le Meridien Jakarta.
Subjects:	600 Technology (Applied Sciences) > 640 Home and Family Management > 647 Management Housekeeping, Restaurant, Hotel Management
Divisions:	Faculty of Business > Dept of Hotel Operations
SWORD Depositor:	Administrator UMN Library
Depositing User:	Administrator UMN Library
Date Deposited:	16 Mar 2021 05:29
Last Modified:	27 Mar 2023 03:38
URI:	https://kc.umn.ac.id/id/eprint/15503

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