Front Office Department in Grand Hyatt Jakarta Industrial Placement Report

Hanny, Jenisa (2019) Front Office Department in Grand Hyatt Jakarta Industrial Placement Report. Internship thesis, Universitas Multimedia Nusantara.

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Abstract

Industrial Placement program is an obligation for all students in Universitas Multimedia Nusantara, including for Hotel Operation’s students. Each student that already completes the second semester and the prerequisite from Universitas Multimedia Nusantara could join six-months long of Industrial Placement. The objective of this Industrial Placement is to improve student’s skills in room division in hotel, especially in Front Office Department. The writer started this program on July 22nd, 2019 and ended on January 22nd, 2019 in Grand Hyatt Jakarta Hotel. From this Industrial Placement program, writer obtained more knowledge of Hotel Industry especially about the Room Divisions. Writer also built up a relationship with fellow trainees from other schools and universities, staff, and the managers which can assist writer for future carrier path. Grand Hyatt Jakarta Hotel is one of five-star hotels in Jakarta. The hotel is under the Hyatt Hotels Corporation and has a high standard of service. Grand Hyatt Jakarta has many facilities that ensure the comfort for the staying guests. The Industrial Placement program is important because writer can learn more from the situations that really happen in the hotel, not only theoretically. From all the problems that happened, writer learn to handle problems professionally. Hopefully, this report can give a detailed information related to the hotel industry working system for other students who pursue to join Industrial Placement in Grand Hyatt Jakarta.

Item Type:	Thesis (Internship)
Keywords:	Industrial Placement, Grand Hyatt Jakarta, Front Office Department
Subjects:	600 Technology (Applied Sciences) > 640 Home and Family Management > 647 Management Housekeeping, Restaurant, Hotel Management
Divisions:	Faculty of Business > Dept of Hotel Operations
SWORD Depositor:	Administrator UMN Library
Depositing User:	Administrator UMN Library
Date Deposited:	16 Mar 2021 06:34
Last Modified:	24 Mar 2023 05:59
URI:	https://kc.umn.ac.id/id/eprint/15525

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