Analisis Pengaruh Perceived Usefulness, Perceived Ease of Use, Perceived Social Influence dan Perceived Enjoyment terhadap Intention of Engagement serta Implikasinya terhadap Brand Attitude: Telaah pada Shopee Games

Jeremy Hubertus, Damian (2021) Analisis Pengaruh Perceived Usefulness, Perceived Ease of Use, Perceived Social Influence dan Perceived Enjoyment terhadap Intention of Engagement serta Implikasinya terhadap Brand Attitude: Telaah pada Shopee Games. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

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Abstract

Persaingan antar e-commerce semakin ketat setiap tahunnya. Agar dapat bersaing brand-brand tersebut menggunakan berbagai strategi promosi, salah satu strategi yang digunakan yaitu gamification. Shopee merupakan salah satu brand e-commerce yang menerapkan sistem gamification tersebut dengan meluncurkan Shopee Games. Shopee Games sendiri menyediakan berbagai jenis games yang bisa dimainkan untuk mendapatkan poin yang nantinya bisa ditukarkan menjadi voucher promosi. Peneliti ingin mengetahui faktor-faktor yang mempengaruhi intention of engagement serta brand attitude pengguna Shopee Games berdasarkan faktor perceived usefulness, perceived ease of use, perceived social influence & perceived enjoyment. Penelitian ini melibatkan 152 responden yang telah lolos proses screening, dimana screening yang digunakan adalah orang-orang yang pernah menggunakan aplikasi Shopee, pernah menggunakan aplikasi Shopee dalam 6 bulan terakhir, mengetahui tentang Shopee Games, dan pernah memainkan salah satu Shopee Games dalam 6 bulan terakhir. Penelitian ini dilakukan dengan menggunakan pendekatan kuantitatif, desain penelitian yang digunakan dalam penelitian ini adalah descriptive research yang termasuk kedalam conclusive research design, data penelitian diperoleh melalui kuisioner yang disebarkan secara online. Hasil Penelitian ini menjunjukan bahwa terdapat hubungan positif antara perceived usefulness dan perceived enjoyment terhadap intention of engagement, serta terdapat hubungan positif antara perceived usefulness dan perceived ease of use terhadap brand attitude, serta pengaruh positif antara intention of engagement terhadap brand attitude. Sedangkan perceived ease of use dan perceived social influence tidak memiliki pengaruh yang signifikan terhadap intention of engagement, serta perceived social influence dan perceived enjoyment tidak memiliki pengaruh yang signifikan terhadap brand attitude.

Item Type: Thesis (Bachelor Thesis)
Keywords: Perceived Usefulness, Perceived Ease of Use, Perceived Social Influence, Perceived Enjoyment, Intention of Engagement, dan Brand Attitude
Subjects: 600 Technology (Applied Sciences) > 650 Management and Public Relations > 658 General management (Risk Management, Profit and Loss, Logistics) > 658.8 Mall, Shopping Center, E-Commerce > 658.87 Retail Channel > 658.872 Brand, Branding
Divisions: Faculty of Business > Management
SWORD Depositor: Administrator UMN Library
Depositing User: Administrator UMN Library
Date Deposited: 24 Aug 2021 17:12
Last Modified: 23 Jun 2023 02:31
URI: https://kc.umn.ac.id/id/eprint/15741

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