Leonard, Regina (2021) Pengaruh Program Customer Relationship Management (CRM) terhadap Loyalitas Pelanggan toko buku gramedia di Jakarta : Survei pada Pengguna Layanan membership My Value. Bachelor Thesis thesis, Universitas Multimedia Nusantara.
Item Type: | Thesis (Bachelor Thesis) |
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Subjects: | 000 Computer Science, Information and General Works > 020 Library and Information Sciences > 021 Library relationships (with archives, information centers, etc.) 300 Social Sciences > 300 Social sciences, sociology and anthropology > 302 Social interaction, Interpersonal interaction > 302.2 Communication |
Divisions: | Faculty of Communication > Strategic Communication |
SWORD Depositor: | Administrator UMN Library |
Depositing User: | Administrator UMN Library |
Date Deposited: | 28 Oct 2021 03:55 |
Last Modified: | 12 Apr 2023 05:07 |
URI: | https://kc.umn.ac.id/id/eprint/18188 |
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