Leonard, Regina (2021) Pengaruh Program Customer Relationship Management (CRM) terhadap Loyalitas Pelanggan toko buku gramedia di Jakarta : Survei pada Pengguna Layanan membership My Value. Bachelor Thesis, Universitas Multimedia Nusantara.
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| Item Type: | Thesis (Bachelor Thesis) |
|---|---|
| Creators: | Leonard, Regina (00000019764) |
| Contributors: | Liliani Cakra Dewi, Helga |
| Subjects: | 000 Computer Science, Information and General Works > 020 Library and Information Sciences > 021 Library relationships (with archives, information centers, etc.) 300 Social Sciences > 300 Social sciences, sociology and anthropology > 302 Social interaction, Interpersonal interaction > 302.2 Communication |
| Sustainable Development Goals: | Goal 08. Promote sustained, inclusive and sustainable economic growth, full and productive employment and work for all Goal 09. Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation |
| Divisions: | Faculty of Communication > Strategic Communication |
| Date Deposited: | 28 Oct 2021 03:55 |
| URI: | https://kc.umn.ac.id/id/eprint/18188 |
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