housekeeping Departement in the Mercure Hotel BSD City Tangerang

Raynaldo, Raynaldo (2020) housekeeping Departement in the Mercure Hotel BSD City Tangerang. Internship thesis, Universitas Multimedia Nusantara.

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Abstract

In the third semester at the Hotel Operation, each student is required to do an industrial placement at the hotel as a requirement for graduation. in the previous semester students had studied room division, such as front office and housekeeping. From these lessons, students must choose a department to live in during their internship. students must determine which hotel is willing to open an internship. The determination of star hotels is determined by the GPA. Before the hotel called students for an interview, the lecturer had provided them with experiences, materials, and methods. During the current pandemic, many hotels are closed or not operational so that there are fewer choices. Only a few students took part in the hotel and the rest held at the UMN Dormitory. Luckily the writer was accepted at the Hotel Mercure Tangerang BSD City and there were also other Sahid Tourism Polytechnic universities who were also interning there. In July 2020 the writer started the internship and ended in January 2021. Before that, he would be given directions related to the selected department. Then you will be taught the basics of housekeeping. At first, the writer would tend to the seniors to understand what the rhythm of working in hotels is. If the writer clearly understands, then the author will be released without being supervised and given a job description. There the writer is likened to a worker who does not differentiate between those who are training and staff there. Hopefully, this report can be a reference that can help students in making industrial placement reports for the following year.

Item Type: Thesis (Internship)
Keywords: Housekeeping Department, Hotel Operation, and Industrial Placement
Subjects: 600 Technology (Applied Sciences) > 640 Home and Family Management > 647 Management Housekeeping, Restaurant, Hotel Management
Divisions: Faculty of Business > Dept of Hotel Operations
SWORD Depositor: Administrator UMN Library
Depositing User: Administrator UMN Library
Date Deposited: 11 Oct 2021 08:36
Last Modified: 28 Mar 2023 00:46
URI: https://kc.umn.ac.id/id/eprint/18397

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