Kurniasari, Florentina and Tehubijuluw, Tehubijuluw (2017) The Digital Technology and the Threat of Downsizing into Indonesia‘s Banking Industry Performance. International Journal of Trade, Economics and Finance, 8 (4). pp. 184-188. ISSN 2010-023X
|
Text
Reviewer The digital technology and the threat.pdf Download (1MB) | Preview |
|
|
Text
Similarity IJTEF.pdf Download (1MB) | Preview |
|
|
Text
url IJTEF_compressed.pdf Download (1MB) | Preview |
Abstract
Downsizing refers to the permanent reduction of a company’s workforce and is generally associated with corporate reorganization in the response of the dynamic environment. In this era digital economy, the speed, flexibility and innovation becomes more important. As more and more manual financial transactions become automated, the size of the workforce reduced. The banking industries apply the computing system to business processes to increase efficiency, reduce process errors, enhance productivity and delight the customers. This study contributes to our understanding that even the digital technology will reduce the number of employees in the banking industry, but the customers still need some close relationships and interactions in doing their financial transaction. The bank’s performance is mostly influenced by the bank image and the ability to create edge value to the customers.
| Item Type: | Article |
|---|---|
| Keywords: | Banking industry, banking performance, digital technology, downsizing strategy, Indonesia. |
| Subjects: | 300 Social Sciences > 330 Economics > 332 Financial Economics (Shares, Investment) > 332.1 Banks, Banking Services, Central Banks, World Bank |
| Divisions: | Faculty of Business > Master of Technology Management |
| Depositing User: | Administrator UMN Library |
| Date Deposited: | 02 Oct 2021 06:26 |
| Last Modified: | 20 Jan 2022 07:14 |
| URI: | https://kc.umn.ac.id/id/eprint/18463 |
Actions (login required)
 |
View Item |
