Wahyudi, Inez Gavrila and Setiawan, Johan and Wella, Wella (2017) Capability Model of Manage Human Resource And Service Agreement at PT X. International Journal of New Media Technology, 4 (1). pp. 54-58. ISSN 2581-1851
Full text not available from this repository.Abstract
This research was made with purpose to measure the capability of human resource and work management in PT. X using COBIT 5.0. In the assessment process, researcher applied 1 domain (align, plan, and organize) with 2 processed, Manage Human Resource APO 07) and Manage Service Agreement (APO 09). Data collection was obtained from the distribution of questionnaires to IT division (there were 127 items of the question and 10 respondents). The result of this research figured out that APO 07 stopped in level 2 with score 82.50 in level 3 and APO 09 ended in level 3 with score 84.10 in level 4. In conclusion, there were still few problems that made human resources in PT X unable to reach level 5. PT.X ought to do audit regularly in deep and holistically.
| Item Type: | Article |
|---|---|
| Keywords: | Align Plan and Organize, Capabilities Level, COBIT 5.0, Manage Human Resources, Manage Service Agreement |
| Subjects: | 000 Computer Science, Information and General Works > 000 Computer Science, Knowledge and Systems > 000 Computer Science, Information and General Works 000 Computer Science, Information and General Works > 000 Computer Science, Knowledge and Systems > 003 Systems (Computer Modeling and Simulation) |
| Divisions: | Faculty of Engineering & Informatics > Information System |
| Depositing User: | Administrator UMN Library |
| Date Deposited: | 25 Nov 2021 07:18 |
| Last Modified: | 15 Nov 2022 08:12 |
| URI: | https://kc.umn.ac.id/id/eprint/19280 |
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