Pengembangan Modul Customer Case pada Customer Relationship Management Electronic Solution (Studi Kasus: PT Electronic Solution)

Enrico, Daniel (2013) Pengembangan Modul Customer Case pada Customer Relationship Management Electronic Solution (Studi Kasus: PT Electronic Solution). Internship thesis, Universitas Multimedia Nusantara.

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Abstract

Laporan ini akan memaparkan tentang modul customer case pada customer relationship management Electronic Solution. Customer relationship management adalah proyek untuk PT Electronic Solution yang ditangani oleh PT Tectura Indonesia, perusahaan software tempat penulis melakukan praktik kerja magang. Aplikasi ini dibuat menggunakan Microsoft Dynamics CRM 2011, C#, dan ASPNET dengan datobase SQL Server 2008. Customer relationship mangement merupakan sofhware yang mengintegrasikan sales, marketing, dan customer service untuk mengelola interaksi perusahaan dengan pelanggan. Pada laporan ini akan dibahas mengenai modul customer case.

Item Type:	Thesis (Internship)
Keywords:	Tectura Indonesia, CRM
Subjects:	000 Computer Science, Information and General Works > 000 Computer Science, Knowledge and Systems > 005 Computer Programming > 005.2 Programming for Specific Computers, Algorithm, HTML, PHP, java, C++ 600 Technology (Applied Sciences) > 650 Management and Public Relations > 658 General management (Risk Management, Profit and Loss, Logistics) > 658.8 Mall, Shopping Center, E-Commerce > 658.81 Sales Management
Divisions:	Faculty of Engineering & Informatics > Informatics
Depositing User:	Administrator UMN Library
Date Deposited:	11 Oct 2024 04:23
Last Modified:	11 Oct 2024 04:23
URI:	https://kc.umn.ac.id/id/eprint/31693

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