Analysis of Factors Affecting User Intention in Using Near Field Communication (NFC) as a Payment Method in Indonesia

Wijaya, Santo Fernandi (2023) Analysis of Factors Affecting User Intention in Using Near Field Communication (NFC) as a Payment Method in Indonesia. -.

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Abstract

Abstract--Near Field Communication (NFC) technology has been widely used in mobile payment methods around the world. While this technology continnes to develop, the public needs to be aware and ready to adapt to the technology. Based on this matter, researchers in this study aim to evaluate Indonesians' intention to use NFC payment. Supported by previous studies, researchers used an extended Technology Acceptance Model (TAM) to determine Indonesians' intention to use NFC payment, with the main variables originated from TAM being Mobile Ease of Use and Mobile Usefulness. Aside from those two variables, enternal variables of Consumer Technology Availability, Technology Readiness, Responsiveness, Smartness, and Compatibibity were also included in the research model. Researchers distributed 120 questionnaires in April 2023 across Jabodetabek using a convenience sampling technique. In order to prove the hypotheses, this study used Structural Equation Model (SEM) technique and SmartPLS software. The result showed that Compatibility most influences Mobile Ease of Use, Responsiveness most influences Mobile Usefulness, and Mobile Usefulness most influences Intention to Use NFC Payment

Item Type:	Article
Keywords:	NFC payment, technology acceptance model, compatibility , responsiveness, intention to use.
Subjects:	000 Computer Science, Information and General Works > 000 Computer Science, Knowledge and Systems > 004 Computer Science, Data Processing, Hardware > 004.2 Systems Analysis and Design, Information Architecture, Performance Evaluation 000 Computer Science, Information and General Works > 000 Computer Science, Knowledge and Systems > 005 Computer Programming > 005.4 System Programming, Operating System, Computer Interface 000 Computer Science, Information and General Works > 000 Computer Science, Knowledge and Systems > 006 Special Computer Methods > 006.2 Special-purpose System, Data Collection, Automatic Identification and Data Capture
Divisions:	Faculty of Engineering & Informatics > Information System
Depositing User:	Administrator UMN Library
Date Deposited:	25 Oct 2024 08:09
Last Modified:	25 Oct 2024 08:09
URI:	https://kc.umn.ac.id/id/eprint/32009

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