Navigating Complex Networks: Stakeholder Engagement Strategies in Technology-Driven Humanitarian Response—A Case Study of Sky Volunteer Indonesia

Lolita, Theresia Lavietha Vivrie and Elmada, Maria Advenita Gita (2025) Navigating Complex Networks: Stakeholder Engagement Strategies in Technology-Driven Humanitarian Response—A Case Study of Sky Volunteer Indonesia. Pertanika Proceedings, 1 (1). pp. 25-29. ISSN 3083-9475

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Abstract

Sky Volunteer, an initiative by the Synersia Foundation, leverages drone technology for Indonesia’s humanitarian and disaster response efforts. The research aims to identify best practices and challenges in stakeholder management within humanitarian drone operations. The study investigates mechanisms of stakeholder identification, prioritisation, communication channels, and strategies for fostering trust and collaboration using a qualitative approach through key stakeholder interviews. Preliminary findings reveal Sky Volunteer’s multi-faceted engagement strategy, tailored to each stakeholder group’s needs. The organisation employs traditional and digital communication channels, emphasising transparency and accountability through regular updates and feedback. The study concludes with recommendations for enhancing stakeholder engagement in humanitarian drone operations, including more inclusive practices, integration of advanced communication technologies, and continuous feedback loops. These findings offer valuable insights for NGOs and organisations seeking to optimise stakeholder engagement strategies in complex operational environments. The research contributes to understanding effective stakeholder management in humanitarian technology applications, particularly drone-assisted disaster response efforts.

Item Type:	Article
Keywords:	Disaster response, humanitarian drone, NGO, sky volunteer, stakeholder engagement
Subjects:	300 Social Sciences > 300 Social sciences, sociology and anthropology > 302 Social interaction, Interpersonal interaction > 302.2 Communication 600 Technology (Applied Sciences) > 650 Management and Public Relations > 658 General management (Risk Management, Profit and Loss, Logistics) > 658.4 Executive Management
Divisions:	Faculty of Communication > Strategic Communication
Depositing User:	Administrator UMN Library
Date Deposited:	13 May 2025 10:33
Last Modified:	14 May 2025 02:38
URI:	https://kc.umn.ac.id/id/eprint/37313

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