Leveraging TOGAF for Effective Enterprise Architecture Planning in Human Resource Management: A Case Study of A Financial Holding Company

Wella, Wella (2024) Leveraging TOGAF for Effective Enterprise Architecture Planning in Human Resource Management: A Case Study of A Financial Holding Company. Journal of Logistics, Informatics and Service Science, 11 (1). pp. 1-21. ISSN 2409-2665

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Abstract

In the digital era, information technology plays a crucial role in assisting businesses across various industries, including holding companies. This study focuses on PT XYZ, a financial holding company with a complex organizational structure and functions. However, PT XYZ needs help aligning its human resource (HR) business processes with effective information technology implementation. Specifically, the problems include suboptimal technology utilization and the absence of features to measure employee performance. To address these issues, this research proposes designing an enterprise architecture for PT XYZ's HR management. The enterprise architecture design adopts The Open Group Architecture Framework (TOGAF) as it provides comprehensive documentation and well-defined steps. The design process encompasses various phases, from the preliminary phase to the opportunity and solution phase. Each phase of the TOGAF framework yields specific outputs. The preliminary phase involves conducting a 5W+1H analysis—the vision architecture phase results in developing a value chain diagram and a solution concept diagram. The business architecture phase generates business flow diagrams, while the information system architecture phase produces entity relationship diagrams, data, and application designs using use case diagrams, activity diagrams, and interfaces. The technology architecture phase involves the creation of network and communication diagrams, as well as hardware specifications. Finally, the opportunities and solutions phase generate a benefit diagram and system implementation prioritization. Throughout the process, feedback from PT XYZ is sought to ensure alignment with their requirements and preferences. By leveraging the TOGAF framework, this research aims to provide PT XYZ with a comprehensive enterprise architecture design for effective HR management. The results of the enterprise architecture design will be validated through feedback from PT XYZ, ensuring its applicability and relevance to their specific needs.

Item Type:	Article
Creators:	Wella, Wella
Contributors:
Keywords:	Enterprise Architecture, Holding Company, Human Resource Management, Information Technology Blueprint, TOGAF.
Subjects:	000 Computer Science, Information and General Works > 000 Computer Science, Knowledge and Systems > 004 Computer Science, Data Processing, Hardware
Sustainable Development Goals:	Goal 16. Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels Goal 08. Promote sustained, inclusive and sustainable economic growth, full and productive employment and work for all Goal 09. Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation
Divisions:	Faculty of Engineering & Informatics > Information System
Date Deposited:	02 Dec 2025 07:27
URI:	https://kc.umn.ac.id/id/eprint/42536

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