Pengaruh penggunaan social networking sites terhadap brand attitude studi kasus: penggunaan facebook fan page terhadap keinginan untuk merekomendasikan dan membeli samsung mobile

Melisa, Melisa (2014) Pengaruh penggunaan social networking sites terhadap brand attitude studi kasus: penggunaan facebook fan page terhadap keinginan untuk merekomendasikan dan membeli samsung mobile. Bachelor Thesis thesis, Universitas Multimedia Nusantara.

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Abstract

Tujuan: Penelitian ini bertujuan untuk mengevaluasi pengaruh perceived usefulness, perceived ease of use, dan entertainment gratifications dari sebuah Social Networking Sites (SNS) di mana memiliki pengaruh terhadap intention of recommending brand eWOM dan brand purchasing intention melalui attitude towards the SNS dan brand attitude. Metodologi: Menggunakan metode kuantitatif dan desain single cross-sectional. Data yang diperoleh didapatkan melalui kuesioner yang disebar lewat internet, dengan jumlah responden sebanyak 182 responden. Seluruh responden merupakan pengguna Facebook sekaligus fans dari Facebook Fan Page Samsung Mobile. Hasil Penelitian: Perceived usefulness, perceived ease of use, dan entertainment gratifications terbukti memiliki pengaruh terhadap intention of recommending brand eWOM dan brand purchasing intention melalui attitude towards the SNS dan brand attitude. Implikasi Manajerial: Facebook Fan Page merupakan SNS yang tepat sebagai bagian dari strategi pemasaran perusahaan, di mana perusahaan juga perlu dengan cermat dan tepat memilih SNS yang memiliki aspek perceived usefulness, perceived ease of use, dan entertainment gratifications. Namun, perusahaan juga bisa meningkatkan value dari sebuah SNS dari 2 aspek yaitu perceived usefulness dan entertainment gratifications.

Item Type: Thesis (Bachelor Thesis)
Subjects: 200 Religion > 260 Social and ecclesiastical theology > 261 Social theology and interreligious relations and attitudes
600 Technology (Applied Sciences) > 650 Management and Public Relations > 658 General management (Risk Management, Profit and Loss, Logistics) > 658.8 Mall, Shopping Center, E-Commerce > 658.87 Retail Channel > 658.872 Brand, Branding
Divisions: Faculty of Business > Management
Depositing User: Administrator UMN Library
Date Deposited: 10 Jul 2017 07:54
Last Modified: 12 Nov 2024 03:34
URI: https://kc.umn.ac.id/id/eprint/631

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