Items where Author is "Celsia, Erica"
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Celsia, Erica (2014) Peranan switching cost dalam hubungan antara service quality, perceived value, customer satisfaction dan customer retention telaah pada produk iphone. Bachelor Thesis thesis, Universitas Multimedia Nusantara.
Celsia, Erica (2013) Keefektifan media sosial,websiteserta telemarketing pada strategi pemasaran pt. global artha futures. Internship thesis, Universitas Multimedia Nusantara.
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