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Items where Author is "Celsia, Erica"

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Thesis

Celsia, Erica (2014) Peranan switching cost dalam hubungan antara service quality, perceived value, customer satisfaction dan customer retention telaah pada produk iphone. Bachelor Thesis, Universitas Multimedia Nusantara.

Technical Report

Celsia, Erica (2013) Keefektifan media sosial,websiteserta telemarketing pada strategi pemasaran pt. global artha futures. Internship Report, Universitas Multimedia Nusantara.

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